Free ground shipping on all furniture orders!
We promise to ship your order using the fastest, safest, and most reliable method possible and notify you by email within 24 hours of shipping. Included in the shipping email will be a tracking number for your shipment which you can track online or by calling the carrier.
The pre-shipment processing time for each product is located on the product page adjacent to the add the cart button. More information can be found on the delivery times help page.
Smaller and lighter items will ship via UPS, FEDEX, or USPS depending on the item and location of the distribution center. Transit times for small parcel shipments range from 2-6 business days depending on the origin and your destination.
We do not require an adult signature for small package deliveries, however the decision to leave your package without a signature is at the discretion of the package delivery carrier. Carriers typically require a safe out of view space that is dry to ensure your package is there and dry when you arrive home. We suggest leaving a signed note with your name, tracking number, and "No signature required" if you want the driver to leave your package(s) at your doorstep.
Expedited Shipping Services
Expedited small package services are available including, Next Day Air, 2-Day Air, and 3-Day Select. Expedited shipping options are shown on the cart and checkout pages when available. If you have any questions about expedited shipping, do not hesitate to call or email us.
Larger items ship via truck load freight due to their size and weight. Items shipped via freight truck are delivered to the curbside or driveway only. Truck freight deliveries require that someone is available to accept the delivery. Most carriers will contact you to set up a delivery appointment, usually a 2-4 hour appointment window Monday - Friday between 9 AM and 5 PM local time. At the time your merchandise leaves the warehouse, we will email you the tracking information for the shipment. If you require value added services such as inside delivery, you can contact the shipper directly to inquire about these additional shipping services. In this event, it is your responsibility to directly pay the freight delivery carrier for any additional services.
In the event the freight carrier is unable to contact the customer to schedule an appointment, the customer is responsible for any storage fees and any freight charges back to the manufacturer in addition to the original shipment expense.